Customer Testimonials
At Castle Honda, we have a team of highly skilled and trained professionals to serve the vehicle needs of our customers. Whether you are the resident of Morton Grove, IL or you are coming from any other part of the States, you are equally important for us. We have everything right here for you ranging from high quality vehicle services to OEM genuine as well as manufacturer certified auto parts.
We are in love with Honda because of the amazing technology it brings to our valued customers and we do care about our customers unconditionally. And we aim to make each and every individual, an owner of a Honda of their own choice. Come and pick your beloved Honda right from our New Inventory or get hands on some pre-owned vehicle from Used Lot and drive it on the roads of Morton Grove, IL. With the help of Castle Honda’s Finance Department, you can’t only secure one of the best auto loan or lease agreements with flexible terms but you may also use our “Trade-in Value” option to make huge savings.
We’re excited to serve you soon at Castle Honda in Morton Grove, IL.
CASTLE HONDA... Thank You sales rep, Mr. Harris F... You and the financial loan officer did a GREAT JOB... We left the dealership HAPPY 😊 and completely satisfied... To the Owner and the GM, you have a very kind and helpful staff... Thank You Very Much Mr. Harris and Maryin... ( Ivor & Helen )
We are now first time new car owners! Thanks to Honda Castle and our exceptional sales representative Ryan. I can't say enough about our experience at this location after visiting several Honda dealerships all over the city. The moment we entered the lot Ryan showed honest interest in helping us find the perfect car for us. He was patient and very knowledgeable about all the cars we had in mind and didn't hesitate to give us honest quotes, good advice the best deal and great customer service. We are so so great ful we came to this location ...
This is the 5th car that we have bought from Castle Honda. The reason we keep going back is because of the awesome customer service we have received. Harris is wonderful and has always been helpful, honest and fair! He is a pleasure to deal with and the makes the whole experience of buying a new car hassle free! Go to Castle Honda and ask for Harris and you will have a great experience!
Had my daughters pilot serviced on monday. Mike , serv advisor was awesome. Helpful, professional and got the necessary repairs done quickly. Rate him 5☆☆☆☆☆, 2 thumbs up. Reg phone receptionist is always friendy and courteous. Shes the very best
I have a 2019 Honda CRV. I went to Castle Honda few times for services. Meet Lukas Sok at service department, and I was very impressed by his service. Lukasz is the most friendly person whom I ever met in auto service business. He is knowledgeable, exactly know what he doing. Great work attitude. Willing to help figure the problems. In the future, I will back to this place for my car service for sure.
Thank you Harris for a nice experience of buying new car! He was knowledgeable, unswear all my questions, helped me navigate between my choices. He was super polite, never pushy! Pleased to do business with him.
Thank you Ryan Hinson, for all the help on my purchase, you were awesome.!!! I'll be sending people your way. Now I'll be enjoying my HRV!!!;)
My girlfriend and I just bought a certified honda CRV. Excellent vehicle, we love everything about it. It was the only dealership that didn't charge us extra for the honda certification. There was a very nice porter that helped transfer all of our belongings. Very helpful staff and excellent customer service.
on it. My old car just had power windows. I always used Castle Honda for service and really liked them. While its and older building the people really take good care of me. I shopped all over when I was ready to buy a used car and found that Castle Honda was one of the only dealerships that did not charge extra for the Honda Certification. I was nice not to feel that I did not get a lowball price to get me in then a bunch of BS fees added on. All in all older building great service from ...
When looking for a used Honda CR-V, I saw the car I wanted at Castle Honda. I called and talked to Lana to make sure it was available. She arranged for me to test drive the car that same day. I was happy with the car and Lana helped me to purchase the car quickly and efficiently. Yuriy Fiskin handled the sale and was very helpful, explaining each step as he went along. Lana coordinated the rustproofing and exterior paint coating for the car. I found her to be extremely easy to work with. She took the time to make ...
I am always reluctant to purchase vehicles from car dealerships, having difficult experiences in the past. When I started shopping for a good used vehicle for my son to drive to college I visited numerous dealerships and walked away those dealerships feeling like I was never going to be able to purchase a car for my son. Then I contacted Lana Khatan at Castle Honda and she changed my whole perspective. I told her what I wanted for my son in terms of car, mileage, price and reliability and she really came through for me! What a great salesperson.. She ...
This dealership has a 90’s feel in the best way possible. There were no hidden fees or “extra” price for certification or extended warranty, the price you see online is basically what you pay. They even helped me out with some cosmetic issues with the car I bought free of charge. This dealership may not be the most up to date looking but I appreciate the way they are doing business.
Tony Chammas was very knowledgable about our purchase(CRV) as well as very helpful in explaining all the features of the care and how to use them.
My family and I have been coming to Caste Honda for the past 10 years. Nora and Harris have been great to us since the beginning and have always given us the best deals and service. I recommend them highly.
I am now the proud owner of a two-year old Honda HRV EX-L with Navi - with only 5,000 miles on it! I cannot say enough good things about my sales person, Tony Chammas! From the minute I walked in the door and was greeted by Tony til the minute I drove away in my new car, he was attentive, helpful, cheerful, and very respectful of my needs. I had identified a few HRVs on the internet that I wanted to look at, but Tony patiently walked me through the decision process to make sure it was the right car for ...
if you want to make sure you don’t get hassled and lied to just so these dealerships can make their money then make sure you go to Castle Honda and you ask for Harris and Nora. They are the sweetest people I’ve ever came across when it comes to dealing with purchasing cars. They went above and beyond to help me purchase my family’s vehicle. There were some things that had they not done for me, I would have not been able to have a car for my family’s needs . In life sometimes we all get ...
I have now bought 2 cars from Mazen. The process has been extremely easy and even better yet, Mazen is the nicest person! Thank you again for making what can sometimes be a not so great experience, extremely pleasant! Thanks, Linda Finnell
My wife and I bought a new Honda Odyssey from Tony Chammas. Tony was friendly, good-natured, and gave us a great deal. Even after the deal was made, he followed through and did everything he said he would. Overall, a great car-buying experience.
Just hand my 2016 Honda Accord serived at Castle Honda in Morton Grove, Ill. Dan, the service manager, made sure that all the repairs I needed were done, and kept me updated as I waited for my car. I have always had my Honda's service at Castle and because of Dan will continue to do so in the future.
My wife and I went into Castle Honda as we were in the market for a Honda Pilot. After being at other dealerships that afternoon, we walked in the door and met Harris. We know what we wanted and Harris wasted no time in showing us a few vehicles with different options, and enthusiastically taking time to explain the features, pros/cons, and considerations we should make in selecting the perfect car for us. As it happens, they did not have our final selection on property, but Harris did not hesitate to order the Pilot with all of the specs ...
I can't go on about how honest and helpful their whole staff is here. We purchased by wife's 2019 pilot from here a few months ago and haven't been more pleased. They have a very large inventory for what seems to be a smaller dealership from the street side. Also if they don't have the specific car you want they will go above and beyond to locate one for you. The staff is very knowledgeable about the vehicles and went above my expectations in walking me through the car. I'm a car guy myself that does ...
I came in to see Nora the manager and Harris my sales person like always there were very helpfull and understanding my situation they made it so easy considering the last dealer I went to was grossinger in Chicago on western they are scammers and the lie come to castle for a great deal see Harris and Nora and Dan was the lease manager also very helpfull
Tony Chammas took wonderful care of me all the way through my purchasing experience. He recommeded the model that was right for my needs, the lowest price of the three models. My solo test drive clinched it. The 2019 Honda Insight LX was a dream to drive and the purchase price lower than I expected to pay. Tony set up the controls according to my wishes and patiently explained how to use the main features. I won't hesitate to call his number if I have questions because I know he will treat me with respect and kindness. Castle Honda...a ...
I'm a Service customer and have had great experience with Castle so I stopped by when it was time to buy. Tony Chammas made the process super easy from start to finish - straight talk, no games, fantastic price. He really respected my time and kept things moving at the pace I wanted without pushing. Highly recommend this dealership and Tony. The service team is also top notch. My older car had a AC problem that other Honda service dealers just made worse, Castle fixed it first time and even drove me to work. Sales or Service, this is ...
Tony Chammas treated me right. He was knowledgeable about everything for the Pilot I wanted, and takes his job seriously. The best part of buying my car? He beat the low price I was quoted (in writing) from another Honda dealer in the area and got me exactly what I wanted without issue. The financing process was a breeze and while the whole delivery process took a bit longer than we were expecting, it was due to the THOROUGHNESS that Tony and the team took with us. And, Tony did all this on his day off. Nothing pushy about him ...
Excellent customer service! Very welcoming dealership.They always have a great selection of vehicles. I highly recommend Castle Honda to anyone who is looking to purchase a car! The finance manager Yuriy Fiskin was really professional and did excellent job to make this happen. Thank you Castle Honda! Vadim O. from Vernon Hills, Il April 08, 2018
We we looking for a car and wanted to test drive a 2018 Honda Accord. Joe was our salesman and was extremely easy to deal with. He allowed us to test drive a car for the amount of time we needed to test all the amazing safety features. The car was great-fun to drive with all the bells and whistles. But we had to think about our decision to buy. Joe was very understanding when we choose to go home to think. We did not have to sit and wait to "meet the manager" nor did he subject us ...
Thank you so much Castle Honda for the great accommodation and best deals yet again. Special shout out to Harris, one of the sales person in the store who has been helping us since Day 1 when we were about to buy our very first car way back year 2015. When Harris accommodated us, as soon as we got in the store, he was confident enough that he will be able to help us out. Not a single doubt, the whole team trusted our family. And so, after 3 years of leasing our 2015 Honda Pilot, we are back again and of course, Harris ...
I just bought my 6th Honda from Castle! I have a Honda dealership much closer to my home but I choose to go to Castle because I know I will get the best deal on a new Honda ! They also always have a great selection of vehicles. I highly recommend Castle Honda to anyone who is looking to purchase a car! You will be very pleased with knowledge of the sales staff, finance department, the excellent service department.
We bought our Honda HRV at Castle Honda in Morton Grove in May 2017 after looking at other cars at other dealerships. Immediately we felt comfortable at Castle Honda, especially with the salesperson, Dan. He is very easy-going and pleasant. He was very clear about the price and the trade-in for our old car. There were no surprises. The office and showroom is clean, and all the employees say "hi" as they pass by, so we didn't feel ignored. We love our new car.
Harris was a great salesperson! No pressure and let me test drive by myself. Price was fair, in-line with other dealerships, and I love my new car!
I was in need of a new vehicle and had a friend refer me to go see Tony Chammas from Castle Honda. What a great process it was, he listened, understood and worked with me to find my new love CRV-EX! He took the time and explained all the amazing features on it and answered all my questions once I figured out the color he sent me to get the financials done. I had the pleasure of working with Shamoun Dahlan he is good and figured out a way to make it work! All I can say working with both ...
I highly recommend Brent Dixon for fair sales and excellent service. His no pressure style was greatly appreciated. He answered all of my questions direclty, with no avoiding the truth. That is greatly appreciated in this day and age!!
3 reviews 5.0 star rating 9/22/2017 Last week my parents and I went to Castle Honda with the intention of looking around for an upgrade to my 2008 Honda CRV, wasn't planning on buying a car that day...BUT we ended up buying a car 🙂 Tony was the first person to approach us as we walked into the dealership. He was friendly AND funny. We knew we wanted the CRV EX and Tony helped confirmed our decision. He worked with us on the price of the car and gave us a good deal for our trade in. He didn't pressure us and ...
This weekend I bought a new Honda Fit at Castle Honda. Tony was GREAT! The whole experience was very positive. I got a fair trade in on my old car and a really good deal and financing on my new car. I never felt pressured or that I was being swindled like I have felt at other dealerships. I would highly recommend Castle Honda to all my friends!
Amazingly enough I had a great car shopping experience today. Car shopping is never something I look forward to, but I must say this time around it turned out great. Tony patiently (no stress/no pressure) worked with me and until I found the car/features I wanted, and Brent (lease manager) was able to accommodate me on the lease terms I was looking for. Thanks Tony, and Brent, I'll be coming back to Castle.
Harris Fazal was very nice and helpful. He answered all of our questions, he happily gave us the details about which car was a good fit, and gave us great deal.
This is the sixth car I have purchased from Castle and the experience was easy as usual- knowledgable sales force and ready to make a deal and get you on your way.
I'm not someone who writes a lot of reviews but I just wanted to take a minute to rate my recent experience at Castle Honda in Morton Grove, IL. The process was very smooth from beginning to end. More specifically my brother and I would like to give high praised to our salesman Josh Ghaffari. Not only was he extremely genuine and honest, but also a true professional. His 4 years of knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other local dealerships. His approach was quite relaxed and there ...
Everyone at Castle Honda was very helpful! The staff answered all my questions. Exceptional service overall! They made sure to explain every aspect of the car. And make sure that if I need more help in the future, they were available.
Purchased a new car over the weekend and Tony made the experience quick and painless. He explained everything about the car and made sure it was a perfect fit for me.
I bought my car in December through Harris and Noura. They made sure they gave me the best price possible along with amazing features. I came back 4 months later for an oil change and they were more than willing to accommodate my requests. The GM AJ along with Harris and Noura made sure that I was guided to the right place to get the services needed on my car and so that I am satisfied. Along with that they were willing to give my car an overall check up to make sure that the car is running fine and that ...
I am giving this dealer 4 stars because of my experience with their salesman, Matt. Unfortunately, I ended up walking away from the deal for financial reason. First off, I think this dealer truly is a no pressure dealer. Throughout my interactions w/ Matt, I never felt any pressure into buying a car there. If anything, I wanted to buy a car because of Matt. He was extremely patience with me..through all the multiple phone calls, through all the crazy texting, and being flexible w/ my constant back and forth about the car of the car. He was a champ. ...
I came in there purchase a new car and nora approach me she was the manager she greeted me at the door she was very helpful she made my car buying experience a very pleasant and very easy I would recommend Nora and Harris the other sales person that went over the vehicle showed me all my features they were great at what they did and they made my car buying experience one of the best I would recommend them to everybody
I would highly recommend Castle Honda for your car purchasing or leasing needs. A special thanks to all the members of this marvelous team. The staff is very knowledgeable of their brand and work hard in meeting the customers needs. I will definitely be a repeat customer with this dealership in the future. Thanks again for getting me into the car I truly wanted.
I've been longing to buy the Honda Odyssey for my big family, Honda castle was the key on achieving this. Thanks Honda castle!! I would gladly recommend this dealership to my friends and family. Hoping for a great after sales service from you guys . Special thanks to Tony Chammas .. this guy is the guy to look for in castle Honda. Till my next purchase!!
I went into this dealership not knowing what I was looking for or what to expect. I ended up leaving with a wonderful brand new Honda HR-V. I am so in love with it! All of the staff was super friendly and helpful! Tony was the awesome car salesman that helped me pick out my dream car. He was very quick, efficient and helpful. Thank you Castle Honda!!!!
I'm a Costco member that just bought a car for my Uncle there using Costco. They did a great job finding what he needed within his means. Thank you Tom Koss
I work full time and I also go to school full time. This was the first time i stepped inside a car dealership to lease a car. I was ready to have to be there for hours and get the runaround. My experience was the total opposite. I was literally there for a couple hours and I walked out with one of the best cars I have ever had. I owe it all to Brent and Dan. If it weren't for them two, I wouldn't be driving a reliable car to get me to work and school, safely. ...
Tony Chammas was our sales person. Quite knowledgeable and patient while we made our decision. Did not pressure us, and we are pleased with our new H-RV.
I bought a new Honda CRV at Castle and was very pleased with the experience. Both Tom Koss, my salesman and Brent Dixon, the finance man were very professional, answered all my questions and got the deal done to my complete satisfaction.
Just got a 2017 Accord Special Edition. I <3 it!!! Brent was so helpful in making sure I got everything just the way I hoped to. Would totally recommend stopping by and checking them out! You won't regret it.
I bought a new 2017 Honda Civic at Castle and was very pleased with the experience. I shopped 4 cars at 4 different dealers (VW, Chevy, Honda, and Nissan) in 1 afternoon -- and returned to Castle Honda the very next day for my purchase. That is because the Civic was the best vehicle I drove and because Tony was the top dealer I met. Tony was informative, razor sharp, and fun to be around. He never pressured for purchase but was clearly confident in his product -- he seemed to know I would become a buyer before I even did. He taught me ...
It was a wonderful experience buying a new car. Harris Fazal was very helpful and he was very professional. He wasn't an annoying sales consultant, in contrast, he trusted us to take the test drive on our own and gave us the time we needed to make the right decision. I would recommend that you go directly with Harris as he made our sales purchase smooth and easy.
I just get a 2015 honda accord ex-l yesterday.12/6/16 ..its so much very thanks to nora & harris to get deal with them ,their service was so very excellent ..i recomment to see this guy when you go to this place.and you get 100% service .....
I just bought a car Honda Civic 2016 this November 2016 as i also traded in my one year old Hyundai Elantra 2016. Although the civic is of the same class as the Elantra, there is a mile of diferrence between them. Other than sporty & sleek appearance, my Honda four door sedan has roomy interior, great sound system with bluetooth wireless connectivity, equipped with rear view camera, quick and smooth pick-up at start up, efficient fuel economy as much as 40 miles a gallon, , , all included in the basic package. But what is great with this dealership is the kind of service I ...
Tldr: if you're getting a new car like me, go see Tony at Castle Honda because he's both incredibly knowledgeable and hilarious. As the title suggests, this was the very first time I had ever gone through the process of purchasing a vehicle. I can honestly say that up until Castle Honda the experience had been slow and not worth talking about. Then I met Tony. I could not have been more happy with my entire experience when I walked away. Tony walked me through every step of the way and more importantly he was incredibly personable and ...
We have purchased several cars from Nora & Harris from Castle. They both have been so accomodating, answered questions, and helpful with bluetooth. After comparing prices we have always returned. The best advertising are satisfied customers like us. Hopefully they will help us again.
We just bought a Honda Pilot and Tony Chammas was great to work with.. I was able to test drive numerous times and he was patient and knowledgable.
Luke and Brian in the service department helped me with my CRV and my mom's Fit. They are both very pleasant. They kept me informed of the repairs and charges. Luke and Brian are wonderful assets to this dealership! Great job guys!
Thanks you Tony for making the purchase of my new car a great experience. Everyone was great. I felt that tony was wanting to work with me and gave me opinion for payment plan.
Needed another car. Thought I had done my research. Had it narrowed down to three cars from three different manufacturers. The Honda CRV was my top choice. Was all set to buy a last years model from another dealer. My mechanic of 15 years implored me to go talk to Tony Chammas at Castle. I always listen to my mechanic. Tony did not try to sell me anything. He listened and let me buy. And, he figured out how to get me into a this years CRV, more equipment, for less than the last years model elsewhere. Then, believing a sale ...
My husband and I went in to lease a car for the first time and had a great experience at Castle Honda. We felt heard and considered, and are very happy with the car we went home with. Terry Mofreh was wonderful to work with, as was Brent Dixon.
Harris and Nora are fantastic! Great salespersons! Straightforward talk, concern for individual needs and preferences and willingness to work with you. On top of that, they are genuinely nice people. I highly recommend going in to see the vehicles and to deal with Nora and Harris.
Jim was very helpful throughout the whole process of buying my wife's car. He listened to what we're looking for in a car and he offer suggestions here and there but the whole time we never felt pressured to buy anything we don't want. My wife wanted a specific color for exterior and interior, and we know that they were having difficult time finding one, but Jim and the staff was able to get it for us, which surprised my wife since all along she thought she won't be getting the ivory interior. We really appreciate ...
I am now a customer for life! Carlos went above and beyond to find provide outstanding customer service! He found me the perfect used car at a great price and took excellent care of every detail. Everyone was great!
Excellent staff and they are really very comfortable and got unbelievable deal... I refer anyone to go to buy Honda from casual Honda and with those people I mention early ... Harrish,Nora and Mariano
One of the best shopping experiences - bar none. We were looking for a new vehicle, and the service provided by Harris Fazal and Marion was absolutely exemplary - nothing like we have ever experienced before. This is the second time we have purchased a vehicle from Castle Honda, and we have to admit, the experience this time was no different from the first one many many years ago. If you are looking for a Honda, this is your destination. If you are not sure if Honda is the vehicle for you, stop by here, and be prepared to be ...
Today we bought a Honda Civic 2016 and had a wonderful experience. Both Nora and Harris exceeded our expectation. Both of them truly understand the meaning of EXCELLENT CUSTOMER SERVICE because that what we received. One last comment - The Finance Manager was AWESOME. I rate this Car Dealership a 10+
Harris and Nora were very helpful when we bought our Honda CR-V last year. Everybody at dealership are very nice, well behaved and eager to help.
Yesterday, I got my Hyundai Santa Fe 2015. I was greated by Mustafa Sidiqian and after explaining my desire to trade in my old car and get an SUV, he diligently worked with the financing department to get my wishes come true. I have nothing but great things to say about his services and how hard he worked with me to get me a good deal. I am so happy with my new vehicle! I will recommend Castle Honda without any hesitation. Thank you Mustafa for your kindness and hard work! Luisa
Harris and Nora were very helpful to us in buying our car. They went the extra mile to accommodate our need. I highly recommend both of them if you are considering buying a car from Castle honda. They are great people in customer service.
I purchased new Honda Pilot. Paul was very professional, friendly and helpful throughout the whole process. Nice car,nice people and I am satisfied. I will come back when I'm ready to buy again. I will recommend them to my friends.
We dealt with Tony in picking out our new Odyssey. He is knowledgeable and funny. He put us at ease immediately. The dreaded "money" conversation, with game playing and all, never happened. Tony was upfront and gave us a great deal. The whole team was professional and friendly. A great place to buy a car.
MUSTAFA is the guy you look for if you're buying a car, sincere, upfront and easy to deal with. I bought this Honda accord yesterday and gave me a great deal, plus incentives. Ask for MUSTAFA next time you buy a car I guarantee you won't regret! it saves time money and effort.
Bought a used pilot from castle Honda. Mazen Bittar helped me with choosing my car and getting me to the right price and payment. It was really nice experience pressure free. I really recommend this dealer specially my salesman Mazen Bittar.
From the time that I purchased my used car, the sales man- Mustafa, handled my issues well. From a dent that I didn't notice when I first bought the car to brakes and rotors, he took care of the issue . Of course with the help of my warranty, but I haven't been ignored. I definitely recommend this salesman and Honda dealers for your purchase.
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